Privacy Policy

Welcome to the privacy policy of Wen-Tax (Deductic Ltd). This privacy policy provides information on how Wen-Tax collects and processes your personal data when you visit our website.

Our customer’s privacy is extremely important to us and we take protection of your data very seriously. We only use your personal information for providing our Services and improving the Website.

The below Privacy Policy sets out how we collect, use and process your personal data when you use our website at www.wen-tax.com (the “Website”). Our Privacy Policy should be read carefully as it becomes legally binding when you use our Services. Note all capitalised words contained herein are fully defined in our Terms of Service.

The data controller of the personal information collected via our Website is Deductic Ltd (“Deductic”) which has its registered offices at 85 Great Portland Street, First Floor, London, England, W1W 7LT, United Kingdom. Our registration number with the Information Commissioner’s Office UK (“ICO”) is ZB286458.

The Data We Collect About You

We will collect and process the following data about you:

  • Information you give us – you likely will give us personal information about you when you sign up or through continued use of our Website and Services. This may include personal information that can be used to identify or contact you such as your name, email address, tax number, government identification, blockchain address, and home address. This may include accounting and financial information, such as your income and expense data, blockchain and exchange transactions data, or credit card or debit card details. There may also be certain instances where we need further personal details from you in order to comply with anti-money laundering regulations.
  • Information we collect about you – when using our Website, we may automatically collect certain log data information. This may include technical information, such as your login information, the Internet Protocol (“IP”) address used to connect your computer/tablet/mobile to the internet, browser type, browser version, pages of our Website that you visit (including time and date of your visit), length of time spent on certain pages, operating system and platform. We may also collect information about your visit, such as the full uniform Resource Locators (“URL”) clickstream to, through, and from our Website (including date and time), information on page interaction (e.g. scrolling, clicks, mouse-overs, etc), page response times, and download errors. If you contact our support team, we may also keep records of your interactions with us for quality control and training purposes.
  • Information we receive from other sources – there may be times that we receive information about you from third parties that we work closely with, such as when you have given them permission to disclose your personal details to us.
  • Information from social media networks – If you access our Website through social media (e.g. Facebook, Instagram, Twitter, Google, etc) the social networking service may provide us with access to your personal information.
  • Aggregated Data – we may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a special website feature. However if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

Sensitive Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

We may only process a limited amount of sensitive data to carry out verification of identity documents containing biometric data in order to comply with anti-money laundering regulations. This is also covered under the substantial public interest condition (condition 14) of Part 2, Schedule 1, Data Protection Act 2018.

Users under 18 (“Children”)

Our Website and Services are designed for use by adults aged 18 years and above. Our Website is not intended for, and should not be used by, Children. Therefore we do not knowingly collect Children’s data, unless in specific instances with the parent’s consent due to their need to report such information as part of our Services. If any data is unknowingly collected from a child without verification of parental consent, it would be deleted.

How We Protect Your Personal Information

We have multiple physical, electronic, and procedural safeguards to keep your personal information safe and secure as it is of paramount importance to us.

  • We employ strong encryption of your personal data on our Website.
  • We have a technical security function that proactively monitors for abnormal and malicious activity on our Website and Services.
  • We use Digital Ocean (“DO”) to host our Website and Services, which is a best-in-class cloud services provider and deploys multiple safeguards for physical information security.
  • We restrict access to your personal information to only those employees (or contractors) of Deductic Limited who have a business reason for knowing such information and who are subject to a duty of confidentiality.
  • We have continuous education and training for our employees on the importance of confidentiality and privacy of customer personal information
  • We may retain your personal data for a longer period in the event of a complaint or if we believe there is a prospect of litigation in respect to our relationship with you.
  • To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Disclosure Of Your Information

There may be instances where we disclose your personal information with selected third parties. Most relevant to our Services is that we may disclose your information to enable third parties (e.g. affiliates, suppliers, sub-contractors) to perform and execute a contract we have with them or you, to allow advertising networks to select and serve relevant advertisements to you with your consent, if we are under a legal duty to disclose or share your personal data, to prevent and detect fraud or illegal activity, or to develop customer relationships and services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Where Your Personal Information is Stored

Our Website is hosted by DO on servers in the United Kingdom (“UK”) and therefore your personal data is kept in the UK. We may transfer and store your data at a destination outside the UK.

It may also be processed by staff operating outside the UK who work for us or for one of our suppliers. Such staff may be engaged in the operation of the Website to provide the Services (e.g. providing support services) or the processing of your payment details. By providing us with your personal information, you agree to this transfer, storage, and processing. It may also be the case that your data is transferred to third parties (see above) based outside of the UK and in such cases both ourselves and our third party partners take adequate and appropriate security measures to protect your data.

In all the above cases, we take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy and applicable law.

Cookies and Other Similar Technology

We use small text files (cookies) to operate our website and to see how youuse our website. We put them on your computer, tablet, or mobile device when you visit our website and use them to recognise you and store information or settings in between visits. By accessing this website, you agree that we can set such cookies on your device when you visit our website, although it is entirely your choice as to whether you consent or not (note that blocking cookies may reduce the quality of your experience on our website). For further information on cookies that we use, see our Cookies Policy.

Data Retention

We store your personal information only for the length needed under the law. We only access your data internally on a need to know basis and only if it is absolutely necessary. We always delete data that is no longer required to fulfil our obligations to you or under the law.

Your Rights

Subject to applicable laws, if you are a UK resident you may have the right to access, correct, and/or erase information we hold about you. Your rights of access, correction, and erasure can be exercised in accordance with the Data Protection Act 2018. This includes requesting the deletion of any personal information that is no longer necessary (subject to any legal obligations we may have to retain this).

Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of trade secrets and legal privilege).

If you exercise your rights and it is a non-frivolous request, we will endeavour to respond within a month. Be aware there are a number of limitations to these rights, and so circumstances may arise where we are not able to comply with your request or need to charge a small fee in order to comply with certain requests.

Links to Third Party Websites

Some areas of Our Website and Services may contain links to and from third party websites of our advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies. This Privacy Policy does not cover the actions of those other websites, which we recommend you read before submitting any personal data to those websites. We do not accept any responsibility for the data protection practices of these third party websites.

Changes to our Privacy Policy

This Privacy Policy is effective as of its creation and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time without notice in order to keep up with changing legislation and best practice. Therefore we encourage you to periodically check back to this page to stay up to date with any changes. Your continued use of the Website following any amendments to the Privacy Policy on this page will constitute your acknowledgment and acceptance of the amended Privacy Policy.

Your duty to inform us of changes

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Additionally, it is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Contact

If you have any questions about our Privacy Policy, please contact us at service@wen-tax.com.

Where you are not happy with how we have addressed your questions or you believe your data protection rights have been violated in any way, you can complain to the UK’s ICO via the following link https://ico.org.uk/global/contact-us.